{"id":518,"date":"2024-06-30T16:49:46","date_gmt":"2024-06-30T16:49:46","guid":{"rendered":"https:\/\/ivrt.de\/?page_id=518"},"modified":"2026-03-02T13:55:49","modified_gmt":"2026-03-02T12:55:49","slug":"widerrufsbelehrung","status":"publish","type":"page","link":"https:\/\/ivrt.de\/en\/shop\/widerrufsbelehrung\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"<h3 class=\"wp-block-heading\">1. Right of withdrawal<\/h3>\n\n\n\n<p>You have the right to withdraw from this contract within fourteen days without giving any reason.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Withdrawal period<\/h3>\n\n\n\n<p>The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Adress<\/h3>\n\n\n\n<p>To exercise the right to cancel, you must inform us (Firat Kesgin, IVRT, Planckstra\u00dfe 13, 22765 Hamburg, Germany, Phone: 04039815300, Email: shop@ivrt.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Compliance with the deadline<\/h3>\n\n\n\n<p>To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Consequences of revocation<\/h3>\n\n\n\n<p>If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.<\/p>\n\n\n\n<p>If you have requested that the services should begin during the withdrawal period, for example when purchasing online courses or activating the therapist search, you waive your right of withdrawal. The entire payment amount is due for the service already provided by us.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Right of retention<\/h3>\n\n\n\n<p>We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Return of the goods<\/h3>\n\n\n\n<p>You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Return costs<\/h3>\n\n\n\n<p>You bear the direct costs of returning the goods.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Compensation for lost value in contracts for the delivery of goods<\/h3>\n\n\n\n<p>You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Withdrawal form<\/h3>\n\n\n\n<p>If you wish to cancel the contract, please fill out this form and send it back to us.<\/p>\n\n\n\n<p>To<\/p>\n\n\n\n<p>Institut f\u00fcr vestibul\u00e4re Rehabilitation (IVRT)<br>Planckstra\u00dfe 13<br>22765 Hamburg<br>Germany<br>E-Mail: shop@ivrt.de<\/p>\n\n\n\n<p><strong>Returns should be sent to<\/strong><br>Institut f\u00fcr vestibul\u00e4re Rehabilitation (IVRT)<br>Planckstra\u00dfe 13<br>22765 Hamburg&nbsp;<\/p>\n\n\n\n<p>I\/we (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/the provision of the following service (*)<\/p>\n\n\n\n<p>_______________________________________________________<\/p>\n\n\n\n<p>_______________________________________________________<\/p>\n\n\n\n<p>Ordered on (*) ____________ \/ received on (*) __________________<\/p>\n\n\n\n<p>________________________________________________________<br>Name of customer<\/p>\n\n\n\n<p>________________________________________________________<br>Address of customer<\/p>\n\n\n\n<p>________________________________________________________<br>Signature of customer (only for paper mail-in)<\/p>\n\n\n\n<p>_________________________<br>Date<\/p>\n\n\n\n<p>(*) Delete as appropriate<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Widerrufsrecht Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gr\u00fcnden diesen Vertrag zu widerrufen. 2. Widerrufsfrist Die Widerrufsfrist betr\u00e4gt vierzehn Tage ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Bef\u00f6rderer ist, die Waren in Besitz genommen haben bzw. hat. 3. Adresse Um Ihr Widerrufsrecht auszu\u00fcben, [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":1356,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"_jf_save_progress":"","iawp_total_views":120,"footnotes":""},"class_list":["post-518","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/pages\/518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/comments?post=518"}],"version-history":[{"count":1,"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/pages\/518\/revisions"}],"predecessor-version":[{"id":17586,"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/pages\/518\/revisions\/17586"}],"up":[{"embeddable":true,"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/pages\/1356"}],"wp:attachment":[{"href":"https:\/\/ivrt.de\/en\/wp-json\/wp\/v2\/media?parent=518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}