1. right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

2. withdrawal period

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

3rd address

To exercise the right to cancel, you must inform us (Firat Kesgin, IVRT, Planckstraße 13, 22675 Hamburg, Germany, Phone: 04039815300, Email: shop@ivrt.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

4. compliance with the deadline

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

5 Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

If you have requested that the services should begin during the withdrawal period, for example when purchasing online courses or activating the therapist search, you waive your right of withdrawal. The entire payment amount is due for the service already provided by us.

6. right of retention

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

7. return of the goods

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

8. return costs

You bear the direct costs of returning the goods.

9. compensation for lost value in contracts for the delivery of goods

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Revocation form

If you wish to cancel the contract, please fill out this form and send it back to us.

To

Institute for Vestibular Rehabilitation (IVRT)
Planckstraße 13
22765 Hamburg
Germany
E-mail: shop@ivrt.de

Returns should be sent to:
Institute for Vestibular Rehabilitation (IVRT)
Planckstraße 13
22765 Hamburg 

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

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Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only for notification on paper)

_________________________
Date

(*) Delete as appropriate

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